TS EN ISO / IEC 17020 Conformity assessment - Requirements for the operation of various types of inspection bodies
The EN ISO 17020 standard is an international standard used to evaluate the competence of inspection bodies. This standard guarantees the independence, impartiality and technical competence of inspection bodies in order to ensure the quality and reliability of inspection services. In this article, the basic articles of the EN ISO 17020 standard and the scope of training for this standard will be examined in detail.
Basic Clauses of EN ISO 17020 Standard
The EN ISO 17020 standard requires inspection bodies to meet certain requirements in various areas, such as:
- Independence and Impartiality: Inspection organizations must not have any conflict of interest in their inspection activities and must act impartially.
- Sufficiency: Inspection organizations must employ personnel with the necessary technical knowledge and experience to carry out inspection activities.
- Quality System: Inspection organizations must establish a quality system for the planning, execution and evaluation of inspection activities and continuously improve this system.
- Record Keeping: Inspection organizations must keep all records related to inspection activities.
- Complaints and Objections: Inspection bodies should establish a mechanism to evaluate customers' complaints and objections.
Other important items included in the standard include:
- Inspection Procedures: Having detailed procedures on how inspection activities will be carried out
- Personnel Qualifications: Requirements regarding the training and experience of inspection personnel
- Equipment and Facilities: Calibration of equipment and suitability of facilities required for inspection activities
- Reporting: Accurate and complete reporting of inspection results
Purpose of EN ISO 17020 Standard Training
The main purpose of EN ISO 17020 standard training is to provide participants with the knowledge and skills required by the standard and to ensure that personnel working in inspection organizations work in accordance with this standard. Thanks to this training, participants;
- The general structure and content of the standard,
- Duties and responsibilities of inspection bodies,
- The basic principles of the quality management system,
- inspection processes,
- certification processes,
- They learn topics such as risk management and internal audit in detail.
EN ISO 17020 Training Scope
EN ISO 17020 standard training is organized for people who work or want to work in inspection organizations. The purpose of these trainings is to teach the participants the conditions required by the standard, inspection processes and quality management systems in detail.
Within the scope of EN ISO 17020 training, the following topics are generally covered:
- General structure and purpose of the standard
- Independence, impartiality and ethical principles
- Quality management system and documentation
- Inspection processes and procedures
- Record keeping and reporting
- Internal audits and continuous improvement
- Customer complaints and objections
- Accreditation process
EN ISO 17020 Standard Training Scope
EN ISO 17020 standard training generally includes the following topics:
- General introduction of the standard: History, purpose, scope and importance of the standard
- Basic concepts of inspection bodies: Explanation of concepts such as inspection, conformity assessment, accreditation
- Detailed review of the articles of the standard: Examining each article of the standard in detail and explaining it with examples
- Quality management system: Addressing issues such as quality policy, quality objectives, process approach, continuous improvement
- Inspection processes: Detailed examination of processes such as examination planning, sampling, analysis and reporting
- Certification processes: Review of certification application, evaluation, decision-making, certification and surveillance processes
- Risk management: Identifying, evaluating and managing risks in inspection activities
- Internal audit: Internal audits to evaluate the effectiveness of the quality management system
- Corrective and preventive actions: Eliminating detected nonconformities and preventing their recurrence
- Record keeping: Keeping and storing records regarding inspection activities
- Management of customer complaints: Evaluating and resolving customer complaints
Benefits of Education
EN ISO 17020 standard training provides many benefits for both inspection bodies and customers. Among these benefits;
- Increasing the effectiveness of inspection organizations: Thanks to a better understanding and implementation of the requirements of the standard, the effectiveness of inspection bodies increases.
- Increasing the quality of inspection services: The quality of inspection services carried out in accordance with the criteria determined by the standard increases.
- Increased customer satisfaction: Customer satisfaction increases thanks to reliable and quality inspection services.
- Increasing competitiveness in the international market: Since the EN ISO 17020 standard is an internationally accepted standard, the competitiveness of inspection bodies working in accordance with this standard increases in the international market.
Conclusion
EN ISO 17020 standard training is an important tool to increase the effectiveness and reliability of inspection bodies. Thanks to this training, inspection organizations can offer higher quality and reliable inspection services to their customers.
Participant Profile: Managers and owners of Inspection Organizations who want to be accredited according to the ISO17020 Standard, managers of Inspection sector organizations who want to have the qualifications to apply, develop and manage these systems, and human resources and personnel of Inspection sector organizations who want to have a career in Inspection standards can participate in these trainings.
Exam: Exam can be taken at the end of the training.
Trainer: Provided by our International Chief Auditor and Training Experts. Announced Before Training.
Training Date: Announced Before Training.
Training Duration: 2 days.
Training Location: Online/In-house
Certificate: At the end of the training, a certificate is given to those who attended the training.
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